Fast solutions for complex problems

How does HP deliver technical support?

Delivery specifications For assistance in hardware problem diagnosis and resolution on selected HP products, HP provides the Customer’s technical assistance center (TAC) or certified technician with priority access to HP Level 2 technical specialists via telephone or electronic communication.

How do I speak to someone at HP support?

Useful links. (Technical Support for Consumer Products, call us on 0207 660 0596. Technical Support for Commercial Products, call us on 0207 660 0403.

Does the HP Service Desk provide pre sales support and post sales support?

Together HP and Tech Data offer the ultimate service in pre and post-sales support and training; services include asset tagging, kitting services, HP Care Packs and HP Care service.

How do I claim HP warranty?

To file a warranty claim for your HP product, you can dial 1-800-474-6836, explain your issue, and request warranty service. An HP agent will give you further instructions.

How much does HP charge for tech support?

Get real tech help from real tech experts — anytime, anywhere — for $14.99/month.

Is HP Support Assistant free?

There is no charge associated with using HP Support Assistant.

How do I talk to a real person at HP?

If you need to contact a live person in HP customer service you need to dial 888-202-4320, 800-474-6836 or 800-HP-INVENT. To speak with a live agent, you need to say “It is something else” at the first prompt, then say “Home” and stay on the line (typical waiting time is about 5-10 minutes).

How do I complain to HP printer?

HP India Helpline Number

  1. 1800 258 7170 ( For Customer Support)
  2. 1800 258 7270 (New Contact Support No.)
  3. 1800 108 4747 ( For Sales Support)
  4. 1800 180 1810 (To speak with an online Sales Specialist)
  5. 1800 425 4999 (To speak with a Channel Sales Specialist)
  6. 1800 3003 3003 (Dial A Cartridge- From Reliance within India )

What is presales support?

Pre-sales support is commonly used in B2C and online sales and focuses on answering consumers’ questions about the product or service as they make their buying decision. This helps the sales team focus on the business process and the key customer relationship deals, and not just the marketing or technology details.

What is the pre-sales process?

Pre-sales focuses on research, validation, preparation, and lead nurturing. Once an opportunity has been qualified and nurtured, pre-sales hands the customer off to the sales team to close the deal. In other words, pre-sales lays the groundwork for sales to succeed.

How long is HP printer warranty?

All consumer PCs and printers come with a standard one-year warranty. Care packs provide an enhanced level of support and/or an extended period of coverage for your HP hardware. All commercial PCs and printers come with either a one-year or three-year warranty.

What does HP standard warranty cover?

Standard Warranty Coverage With the standard one-year limited warranty, you will be covered for repair or replacement of parts deemed defective. The warranty does not cover accidents, abuse or use of an HP product outside of the standard-use instructions included with the product.

What’s the phone number for Compaq Computer Support?

You never have to accept this kind of Compaq computer support, because you have the option to choose RESCUECOM. When you call RESCUECOM at (206) 436-4645, you’ll talk to a live, trained representative who knows just how to meet your particular Compaq computer support need.

Where can I find the model number of my Compaq Computer?

While holding down the Ctrl and Alt keys, press the S key on the keyboard. The Compaq Support Information window appears. This window contains the model number of your HP computer. If your computer has the HP Support Assistant, you can find the model number at the bottom of the main screen.

When to choose Rescuecom for your Compaq Computer Support?

When you choose RESCUECOM for your Compaq computer support, you’ll never have to waste your time selecting a task from a list and finding your Compaq’s serial number. In fact, the people at RESCUECOM work around the clock, 24/7, every day of the year, so that we are always available when you need us for Compaq computer support.

Where can I find information on my Compaq Presario?

For example, to find information on the SR1913wm-b, search HP’s Web site for SR1913wm. To find information about another product in the bundle, such as a printer, look for its model name on a label adhered to the body of the product.